IFTTT FAQ

What is IFTTT?

IFTTT stands for “If This, Then That” and is a free online platform that allows you to create applets that connect devices and services with each other, so you can create automations to make life and work easier.
Use IFTTT to connect the Orion network to other products and services you use, then automate tasks between those services so you can spend your time on other things.
IFTTT-connected services include smart home devices, calendar and email services, and much more.

How do I connect Orion with IFTTT?

Click here to jump into our Setup Guide.

What are triggers and actions?

Triggers act as the initial event. Actions are the response to the trigger.
An example of a trigger is saying a specific phrase in your Orion group, or receiving an email from a specific person, or a change in the weather.
When you’re configuring an applet, you first choose a trigger, and then select an action that should happen when that trigger occurs.
An example of an action is turning on the lights, sending yourself an email, or sending a voice message in an Orion group.

What devices can I use IFTTT with?

IFTTT provides integrations with many devices and services, including Google, Slack, Twitter, Philips Hue, SmartThings, and more. See the entire list of services here: https://ifttt.com/search/services

Is there a way to get my other smart products to work with Onyx?

Yes! You can set up other smart devices to work with your Onyx smart walkie-talkie by setting up an IFTTT applet. Search IFTTT for your smart product, and then connect IFTTT to the account you use to manage your other product. For instance, if you want to use Onyx to control a SmartThings light switch, go to the SmartThings page on IFTTT and connect to your SmartThings account. From there, you can select from any of the available applets, or make one of your own.

Can I have multiple triggers and actions connected to the same Orion group?

Yes! However, if you have both a trigger and an action, note that the messages sent by the action will not activate the trigger.

I’m using “CreatedAt” as an ingredient in my applets, but the time it’s reporting is wrong. Why is that?

The CreatedAt time is based on the time zone set in your IFTTT account. Go to your account settings to update your time zone: https://ifttt.com/settings
When you’re finished, click the ‘Update’ button at the bottom of the page to save.

How do I use my phone’s Google Assistant with Orion?

At a minimum, you must have the IFTTT applet installed on your phone, and you must have an applet turned on that uses Google Assistant as a trigger. If you have done that and your trigger is not working, please check the three items below:
  1. Make sure that the phrase used matches the text that Google Assistant transcribes.
  2. By default, Google Assistant uses the main Gmail account that you are logged into on your phone. Make sure that you use the same Gmail account for your IFTTT linked Gmail account, and your Android phone 'user' account. Another solution is to set your Google Assistant to a different account, described below.
  3. Login to IFTTT with a specific Gmail account, and change your Google Assistant to use that account. You can change the Gmail account your Google Assistant uses by:
    1. On your Android cell phone, activate Google Assistant interface by saying ‘OK Google’ or by holding down the lower middle button. 
    2. Click the blue settings icon in the top right of the white screen. 
    3. Click the three dots at the top right of the screen. 
    4. Click 'Account'. 
    5. Select the Gmail account that you want Google Assistant to use. Select the Gmail account that is linked in your IFTTT account.

How do I know if it’s working?

Click here to view the current IFTTT network status. You can also view the current status of the Orion IFTTT service  here.

What do I do if I have a question not answered here?

Please email us at  support@orionlabs.io and we'll get right back to you.

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