Admin Guide - OCC Users Tab
USERS TAB
On the top left, click on the USERS tab:
This display a list of current licensed users and their Orion info:
- Name: This is the actual display name that shows when in the Orion app
- Username: Either the email address or username that is used to log into the app
- Role: 'Member’ accesses Orion via mobile app only / ‘Manager’ accesses Orion Dispatch Console on chrome or uses mobile app / ‘Admin’ has full access to Command Center, Dispatch and App
- Joined: The date that the user was added to Orion
CREATE A NEW USER
There are 2 types of Logins that can be created:
- Email - User that is added by email address. They can create and reset their own password (NOTE: Admin users must have an email login)
- Username - User that is added without an email address - typically using specific words/numbers, such as ‘companyname01’, ‘companyname02’. With this option, the admin sets and resets the password for the end user
Creating a new user using the following steps:
- Click on the green ‘Add New User’ button and a window will appear
- For email accounts, fill in the email address in the top box and click ‘Create User Account’
- OR for username account, put the unique Username, Full Name (display name), and Password in each of the 3 boxes and then click “Create User Account”