Admin Guide - OCC User Settings

USER SETTINGS

Once a new user has been created, add them to a group immediately so they can begin speaking to their team members. Add the user to the group individually by going to the user setting window:

Click on one of the users and a window will appear on the right side.

You can update a user profile and groups in this window:

Update Display Name 2. Change User Role* 3. Add the user to a group

User roles:

BASIC USER (default) accesses Orion via mobile app only
MANAGER accesses Orion Dispatch Console on Chrome web browser or uses the mobile app
ADMIN has full access to Command Center, Dispatch and App (Requires an email based login)

ADDITIONAL USER SETTINGS

In the user window, there is also a ‘SETTINGS’ function tab, which you can do a few updates:

1. Switch the User’s location visibility

Set to ON - (and device app permissions allowed), then the user’s location will show whenever they are online in a talk group.
Set to OFF - the user location will not show in the app

2. Update Onyx device settings

Talk button - changes the behavior of the talk button, ‘Push and Hold’ is the default
Lights - switch on/off the lights that come on when pairing the BTLE device or when messages are incoming
Vibration - switch this ON if you want their silenced Onyx to vibrate when messages are coming in.

3. Delete User and Reset Password

At the very bottom of the User window:

Delete User - remove the user, please use with caution. When a user is deleted you cannot use their email or login again.
Reset Password - this has slightly different behavior for Email and Username logins:
- Email Reset Password will send an email to the user prompting them to create a new password. If they don’t receive an email, make sure to have them check the junk or spam folder
- Username Reset Password will open a window and you can create a new password for the user.

*NOTE* - Passwords cannot be used more than once, so a new one will need to be used after a reset